Tom Murray

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Tom Murray
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Fairbanks
Carpet Cleaning and Restoration
Ringstad Carpet Cleaning and Restoration
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Fairbanks
AK
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I had a pipe freeze and burst in my living room, how long should it take to dry out and how can I tell when it is completely dry?

Many factors affect the drying times including; the location of the water, the building materials affected, how long the water has been sitting and weather conditions. Thus an exact time can’t be given, but generally with an experienced restoration company with specialty equipment and techniques the drying time is generally at least 3-5 days, but could be longer given the conditions. Only testing with water/moisture meters can determine if the area is completely dry.

A fire filled smoke throughout my home and it smells awful, can you get rid of the smoke and the terrible smell?

Absolutely, we have been doing smoke & fire restoration for almost 20yrs. We use industry specific tools such as Thermo Fog, Hydroxyl, Ultra-Sonic Machines and Ozone Machines to mitigate the odor. We have experienced cleaning techs that specialize in smoke restoration and can restore most items after smoke damage. Make sure you find a company that has been specializing in smoke damage for at least 5 years as experience is key in successful restoration.

Is my Water Damage Covered by Insurance?

You will have to check with your insurance company to make sure your damage is covered. In most cases “Yes” water damage is covered. Each insurance company is different in their preferences of how the claim is executed for the restoration and reconstruction process. A good restoration company will not only perform the work but they will work closely together with your insurance adjuster to guarantee you will be taken care of professionally and in a timely matter. An experienced company will know the documentation your insurance company will need and make the process less frustrating.

Tom Murray
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2011
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Tom Murray
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